Next Identity Products

Next Identity provides a flexible customer identity and access management (CIAM) solution made up of two primary products: Hosted Journeys and the Admin Console. Together, these tools empower teams to securely manage customer identity experiences with speed, consistency, and minimal developer effort.

Hosted Journeys are pre-built, customizable user experiences hosted by Next Identity. These journeys include common authentication and identity management flows such as:

• Pre-registration

• Registration

• Login

• Forgot password

• Profile management

Each journey is built to industry standards and integrates easily with your applications through OpenID Connect (OIDC).

Creating secure, reliable identity flows from scratch is time-consuming and error-prone. Hosted Journeys provide an out-of-the-box solution that’s easy to configure and scale—while still allowing for deep customization when needed. This enables faster time-to-market and a consistent user experience across channels.

Hosted Journeys are managed and delivered through Next Identity’s secure infrastructure. Key features include:

• Standards-based OIDC integration

• Built-in support for common user scenarios

• Dynamic language and theme customization

• Seamless extensibility for business-specific logic

Once integrated, your applications can redirect users to hosted pages, returning them securely to your site once the flow is completed.

• Launching branded login or registration flows quickly

• Handling account recovery with secure, hosted password reset

• Managing user profiles through a consistent hosted interface

• Localizing user journeys without redeploying front-end code

• Using hosted pages as a secure fallback during outages or platform transitions

• Start with standard hosted flows to accelerate rollout

• Use themes to align styling with your brand guidelines

• Apply localization options to support multilingual audiences

• Use APIs to extend hosted flows with custom business rules

• Regularly test user journeys to ensure smooth end-to-end functionality

The Admin Console is a web-based interface for configuring and managing Hosted Journeys, user settings, integrations, and analytics—without requiring developer support. It is designed for administrators, product owners, and other non-technical users.

Making changes to user experiences often requires front-end code updates and engineering time. The Admin Console removes that barrier by providing a no-code interface to manage configuration, styling, content, security, and third-party services. This enables faster iteration and more control, especially for customer-facing teams.

The Admin Console provides access to a range of configuration and management tools, including:

• Journey editor — Modify labels, prompts, and flows

• Theme management — Apply brand-specific styling

• Language customization — Manage localization across all journeys

• Security settings — Configure authentication policies and options

• Third-party integrations — Connect services for email, SMS, and more

• Profile management — View and update individual end user accounts

• Analytics tools — Monitor usage, conversion, and user behavior

Changes made in the Admin Console are reflected in real time when you save them in the admin console, without requiring code deployments by your own development team..

• Adjusting content to support marketing campaigns or seasonal updates

• Enabling additional authentication options like multifactor authentication (MFA)

• Configuring localized content for different regions

• Managing account verification settings

• Gaining insights into customer behavior across login and registration flows

• Take advantage of role-based access to different parts of the console for improved security across your teams

• Review analytics regularly to optimize flows and reduce abandonment

• Align third-party service settings (e.g., email templates) with brand tone and legal requirements

• Document changes in configuration for team visibility and rollback support