View and test your customer journeys

The Next Identity Console allows you to easily view and test the various User Journeys configured for your application. These include:

• Login Journey

• Registration Journey

• Manage Profile Journey

By following the steps below, you can navigate to the Journey Builder, view a specific Journey configuration, and test it in a live environment to ensure everything works as expected.

1. Log in to the Next Identity Console.

2. Select Journeys from the left sidebar menu.

3. Choose the appropriate environment (e.g., Development, UAT, Production) by clicking on the relevant tab.

4. Locate the specific Journey card that you want to view.

5. For each journey, use the following options:

   • Click the Edit button (pencil icon) to modify the journey (available in the lowest environment).

   • Click the View button (eye icon) to review the journey configuration (available in upper environments).

After reviewing a journey's configuration, you can also test it to ensure proper functionality.

1. Follow the steps above to navigate to the desired User Journey card.

2. Click the Run button (play icon) on the card to initiate testing.

3. The configured User Journey will open in a new browser tab.

4. Proceed through the journey steps as configured (e.g., login, registration, or profile update) to validate the experience.

By viewing and testing your journeys, you can:

• Confirm that all configurations are correctly set up.

• Identify any issues in the flow before releasing changes to higher environments.

• Ensure a seamless experience for your end-users.