Events in Workflows
Events capture specific occurrences related to the end-user record or the end-user journey. They represent actions or changes that have occurred and can serve as triggers for workflows. Events such as a user attempting to log in, resetting their password, updating their profile data, or revoking an application's access to their data are just a few examples.
Please note that the available events are dependent on the source of the event. With third-party sources for events, Workflows capabilities are limited to what is available from that specific source. For example, if a third party cannot send Workflows an alert about a user record change in that system, the Workflows service cannot pass that event notification along to your application.
Source: Next Identity
Event Name | Description | Actions Supported | Event Filters Supported |
|---|---|---|---|
Pre-Registration | Triggers after a user is successfully invited to activate their account but before they receive an email or SMS. | Notify (includes link and data for email trigger) | Configured per client ID |
Registration | Triggers after a user successfully registers an account, but before they are sent a verification method such as an email or SMS link. | Notify (includes link and data for email trigger) | Configured per client ID |
Resend Verification | Triggers after a user has triggered the resend verification flow. | Notify (includes link and data for email trigger) | Configured per client ID |
Forgot Password | Triggers after the user has successfully requested to reset their password but before they receive an email or SMS. | Notify (includes link and data for email trigger) | Configured per client ID |
Password Updated | Triggers after a user's password has been successfully updated. | Notify | Configured per client ID |
User Access Revoked | A user has revoked access to an application. | Notify | Next Identity property |
Login | A user has successfully entered a username/password combination through the hosted journeys or the login API. | Enrich (requires a response from the target system to proceed with the login event) | Configured per client ID |
Source: Akamai Identity Cloud
Event Name | Description | Actions Supported | Event Filters Supported |
|---|---|---|---|
User Created | A new user profile has been created in Akamai Identity Cloud. | Notify | Next Identity property |
User Updated | A user profile has been updated in Akamai Identity Cloud. | Notify | Next Identity property, By End-user Attribute (coming soon) |
User Deleted | A user has been deleted from Akamai Identity Cloud. | Notify | Next Identity property |
Subscribing to Events
Currently, subscriptions to events can be configured as follows:
A listening endpoint can subscribe to all user data change events (e.g., User Added, User Updated, User Deleted, and User Revoked) for a property. Data returned in those notifications will be from a standard set and cannot be customized (see samples in the notifications section).
A listening endpoint can subscribe to all transactional email events (e.g., forgot password, verify email, etc.) for a client ID. Data returned in those notifications will be from a standard set and cannot be customized (see samples in the notifications section).
A listening endpoint can subscribe to all enrich events for a client ID. Data returned in the notification will be from a standard set and cannot be customized (see samples in the notifications section).