Manage SMS Messages

You can manage the translations for SMS messages in the Content feature of the Next Identity Console. This feature allows you to review and customize the localized content of SMS notifications across supported languages and templates.

• Access to the Next Identity Console

• Appropriate role and permissions to view or edit content and journeys

Only users with the correct permissions can manage SMS message translations in the Console.

To begin managing SMS message translations:

1. Go to the Content feature from the left-side menu of the Next Identity Console.

2. Use the Search field to locate a translation by:

   • Translation key, or

   • Translation text

3. Apply filters to narrow the results:

   • Language: Select the desired locale (e.g., pt-BR, en-US)

   • Interface: Select SMS

   • Then choose a specific SMS template:

     • Verification Code SMS: Sends a one-time code during authentication or sensitive operations.

     • Application Invitation SMS: Sends a link inviting users to join the application.

1. Find the SMS content you want to update and click the Edit button in the Actions column.

2. The editor will display:

   • Default translations for each supported language

   • Fields to enter custom translations

3. Make your updates and click Save.

Changes are saved in the lowest environment, such as Development.

Use the Propagation Guide to apply your SMS translation changes to upper environments.