Journeys Builder Overview

The Journeys Builder is a visual, no-code interface in Next Identity that enables you to design and manage user identity workflows—such as login, registration, and profile updates—without relying on engineering support.

It centralizes the configuration of user journeys at the client level, making it easier to control how users interact with your application across all environments.

Managing identity flows can be complex and time-consuming. The Journeys Builder helps streamline this process by providing:

• A visual flowchart that shows how each journey is currently structured

• Component-level configuration of steps, screens, conditions, and actions

• A built-in preview and settings panel for additional customization

• A review and propagation workflow to manage environment-specific updates

Each supported journey is represented as a card within the Client Details screen. Available journey types include:

• Login

• Registration

• Password Recovery (coming soon)

• Profile Update

To make changes:

• Locate the card for the desired journey.

• Select the edit button (pencil icon) on the card to enter the builder.

• You’ll be taken to a flowchart view that represents the current journey configuration.

Each element in the flow (step, condition, screen, or action) may include additional settings. Use the settings button (gear icon) next to these elements to open their configuration panel and preview changes.

Note: Only users with the appropriate permissions will see the User Journeys section. Some users may have view-only access, while others may have full editing capabilities, depending on their assigned roles.

• Changes can only be made in the lowest environment (e.g., Development).

• In upper environments (e.g., Production), changes must be applied through the propagation process to maintain consistency and deployment control.

Once you edit a journey:

1. A Review Changes section appears at the bottom of the screen.

2. You can review and save your updates in the current (lowest) environment.

3. After saving, you’ll be redirected to the Client Details screen.

After saving changes in the lowest environment (e.g., Development), a red dot appears next to the next pipeline environment tab (e.g., Production) to indicate pending changes.

To propagate:

1. Select the target environment tab.

2. Use the Start propagation action.

3. Review the proposed changes.

4. Select Start propagation again.

5. A confirmation modal appears where you can optionally add a comment for auditing.

6. Confirm by selecting Propagate.

Note: Repeat this propagation process for each remaining environment until changes reach the highest one in your pipeline.

After saving updates to any journey, you can test it directly from the Client Details screen.

Each journey card includes a run button (play icon). To test the flow:

• Select the run button for the journey you want to simulate (e.g., Authentication).

• This opens a live preview that reflects the most recent changes in the current environment.

• Empower non-technical users to manage identity workflows

• Ensure consistency and security across environments

• Safely test and validate configuration updates before promotion

• Always test your journey using the Run feature before propagating

• Use descriptive comments during propagation for audit clarity

• Collaborate with developers when your flows require external integrations

• Customize Login

• Customize Registration

• Customize Profile Update

• Manage the Propagation Workflow

• Console Roles and permissions