Customize Profile Update

The Profile Update Journey — also known as the Edit Profile feature — allows Application Managers to configure which user actions are available in the Edit Profile feature, such as editing personal information, managing security settings, and account-related updates.

Unlike other journeys, the Profile Update journey does not have a flowchart. Instead, it opens directly to the advanced settings page, where you can configure the available options and immediately preview the result.

• Access to the Next Identity Console

• Appropriate permissions to view or edit journeys

• Edit access must be performed in the lowest environment (e.g., Development)

The User Journeys component is only visible to users with the necessary roles. Depending on your permissions, you may be able to view the configuration but not edit it.

To review how the Profile Update Journey is configured for your application:

1. Sign in to the Next Identity Console.

2. Navigate to the Client Details screen of the desired client.

3. Locate the Design your user journeys section.

4. In the Profile Update Journey card, select the view icon (eye).

5. The advanced settings page will load, displaying the current configuration of the Edit Profile feature.

Note: Changes can only be made in the lowest environment. Once tested, updates can be propagated to other environments (e.g., Stage, Production).

To edit the Profile Update Journey:

1. Sign in to the Next Identity Console.

2. Navigate to the Client Details screen and select the tab for the lowest environment (e.g., Development).

3. In the Profile Update Journey card, select the edit icon (pencil).

4. You’ll be redirected to the advanced settings page.

From the left-hand menu, enable or disable features based on your use case:

• Personal Details – Lets users update their personal information.

• Security – Includes options like change password and two-step verification. Some options may be mandatory depending on what's configured in the Authentication Journey.

• Change Email – Allows users to update their email address.

• Revoke Access – Lets users delete their account and revoke access to the application.

• Sign Out of All Devices – Enables users to end active sessions on all devices.

• Sign Out – Always enabled and cannot be disabled; appears by default in the side menu.

As you update these settings, the live Preview on the right side reflects changes in real time.

5. After making updates, the Review Changes section will appear at the bottom of the page.

6. Review the changes and select Save in [Environment Name] to apply them.

7. To apply updates in other environments, use the Propagate Changes guide.

To test the Edit Profile experience:

1. Follow steps 1–3 from the View section above.

2. In the Profile Update Journey card, select the Run button (play icon).

3. If multiple Host URLs are configured, choose one to launch the journey.

4. A new tab will open. Sign in with a user account.

5. You’ll be directed to the Edit Profile page, where you can interact with the configured features.

• Journeys Builder Overview

• Customize Login

• Customize Registration

• Propagate Changes